Trustworthy, Transparent Repairs at KUPA’s Authorized Service Center

ARTICLE BY KUPA | PUBLISHED IN 2025

When your KUPA equipment needs attention, it’s essential to rely on a service center that’s efficient, dependable, and designed specifically for your tools. KUPA’s Authorized Service Center offers exactly that, providing flat-rate repair services for various KUPA products including e-file handpieces, control boxes, complete units, and Glo lamps. Routine servicing ensures your tools maintain optimal performance, allowing your salon to deliver precise, reliable results saving you time, money, and client dissatisfaction down the line.

Flat-Rate Repairs You Can Count On

• Handpiece-only repair (models KP-55, KP-60): $74.95, including return shipping within the U.S.
• Control box-only repair (Passport series, etc.): $49.95, also inclusive of U.S. return shipping.
• Complete handpiece & control box service: $119.95, flat rate with return shipping to the U.S.
• Glo lamp service (lamp only): $79.95, including return shipping.

All services come with a 90-day warranty on repairs, offering peace of mind that your tools are in expert hands.

Seamless Service Process in 5 Easy Steps

1. Download and complete the Repair Form, available on KUPA’s website in the Repair & Service section.
2. Include a copy of the form and your invoice in the package.
3. Pack the item securely and choose a convenient shipping option—use KUPA’s pre-paid UPS label or ship via your preferred method.
4. Send to KUPA’s Repair Department; the address is listed directly on the repair form.
5. Pay the flat-rate repair fee—your warranty begins once repairs are complete.

With simple, flat-rate pricing, a downloadable repair form, and transparent service steps, KUPA’s Authorized Service Center ensures your essential equipment is expertly maintained, helping you focus on what matters most: your craft.